Privacy Policy
Last updated: March 2026
Summary: Jaxson Draper LLC will never sell, share, or rent your personal information or phone number to third parties for marketing purposes. Information you provide is used solely to deliver the services you requested.
1. Who We Are
Jaxson Draper LLC ("we," "us," or "our") is a Sunrun authorized solar dealer operating in Southern California. We can be reached at info@jaxsondraper.com.
2. Information We Collect
When you submit our contact or opt-in forms, we may collect:
- Your name
- Mobile phone number
- Property address
- Solar system information (installer, system age)
- SMS consent preferences
We may also collect standard technical data when you visit our website, such as your IP address, browser type, and pages visited, via standard web analytics tools.
3. How We Use Your Information
We use the information you provide to:
- Contact you regarding your solar system review request
- Send SMS messages you have consented to receive (transactional and/or promotional)
- Schedule appointments and follow up on your inquiry
- Improve our services and website
4. SMS Communications
If you opt in to receive SMS messages from us, the following terms apply:
- Transactional SMS: Appointment confirmations, scheduling updates, and service-related notifications.
- Promotional SMS: Solar upgrade offers, special promotions, and product and service updates (only if separately consented to).
- Message frequency varies based on your interactions with us.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe from all SMS messages.
- Reply HELP for assistance, or email info@jaxsondraper.com.
5. Information Sharing — We Do Not Sell Your Data
We do not sell, rent, trade, or share your personal information or mobile phone number with third parties for their marketing purposes. Your data will not be used by any third party for SMS or marketing campaigns.
We may share your information only in the following limited circumstances:
- Service providers: Trusted vendors who help us operate our business (e.g., CRM software, scheduling tools), who are contractually bound to protect your data and may not use it for their own purposes.
- Sunrun: As an authorized dealer, we may share relevant information with Sunrun Inc. in connection with your solar installation or service request.
- Legal requirements: If required by law, court order, or government authority.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of SMS communications at any time by replying STOP
- Opt out of all marketing communications by contacting us
8. Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure.
9. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. As stated above, we do not sell personal information. To exercise your rights, contact us at info@jaxsondraper.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Jaxson Draper LLC
Email: info@jaxsondraper.com